LM
Lindiwe M

1 reviews | Active since Nov 2013

05 Mar 2015, 13:25

Keep holding for long

I am trying to contact FNB and they keep me holding for long, then they put the phone down.<br> <br> Kindly assist me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2015, 13:31
Official
Hello Malindisweb@,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 639464.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)