1 reviews | Active since Dec 2010

08 Jun 2021, 08:46

KEEP DOING IT!!!

I would like to appreciate and commend the FNB Retail Service Recovery and/or ***** Line. On the 24 April 2021, I was ****med R6000 buy an impostor posing as a homeowner on the property24 website. I reported the ********* to the FNB ***** line as the funds were deposited into an FNB account. A case was opened and I followed thoroughly with the process. It took a while but the funds were eventually recovered and payed into my account. For that, I am truly grateful. Thank you very much for your efficient response.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2021, 09:32
Official
Good day 

 I've received your compliment that you logged. Thank you so much for taking the time to compliment the service received.
 
 I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?" 

We are truly glad to hear of the wonderful service you have received from our staff.
 Ref:
***NF
 
Regards 

Hello Peter Complaints Team 

Best regards,