KM
Koketso M

1 reviews | Active since Nov 2015

24 Oct 2018, 10:58

Keep declining while i qualify

I am really disappointed with FNB, I have been trying to apply for a device it keep declining and I don't have a credit my Transunion is up to date, but FNB keep taking me from 1 pillar to another, please update your details as I do qualify for the laptop or maybe I should take all my account with FNB to the other Banks that looks after their clients.......I am really sad with your service. In fact please cancel all my account with FNB I will transfer everything to other banks rather than wasting my time

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2018, 11:13
Official

Good Day Koketso

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Best regards,