JT
Jacques T

1 reviews | Active since Sept 2024

22 Oct 2025, 15:10

Keep calling me to speak to a dead person.

These disrespectful people keep calling me about my deceased father in law's FNB account. I have told them repeatedly that I have his phone because me and my wife handles his father's (Wife's oupa, not dad's) trust matters. I offered to give them his widow, who's the executor of the estate's number but they won't take it. I am in a different province and CAN not report the death to FNB. She has to do it. I have asked them repeatedly to sort it out. The same guy keeps calling and keeps putting the phone down on me.

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Replies (2)
JT
Jacques T's update23 Oct 2025, 08:40
Reviewer Update
a rude representative called me demanding the executor's number without even explaining to me or listening to me. Kept interrupting me when I spoke.
I now consider myself an uninvolved third party in my deceased father in law's estate and will not answer or try to assist FNB any further in this matter unless someone with decent manners calls me.
JT
Jacques T's update12 Nov 2025, 15:35
Reviewer Update
This complaint was not attended to to my satisfaction. FNB didn't even bother to apologize or give closure to this call.