Keep asking for payslips already sent 3 times

In September 2015 I app**** in the three river branch for my credit card . I had all documents , 3 months payslips , bank statement ect. All was finalized just waited for my card. 2 Weeks later I've received sms I must sent my latest payslip so I did .....didn't heard a word after that.<br> The 29 th December I phoned . The lady told me she can see I've sent the payslip and they will proceed. The 2 nd of January 2016 I've phoned to hear where is my card suddenly I was told I need to sent 3 months payslips again . Does my payslips just dissapear. So this morning I tried to sent my payslips to the email adress that was given to me [Email Removed] wrong email adress. Believe me I am really tired of this poor service .I was at the branch with everything and trying to fixed their mistake it is a dead end.