1 reviews | Active since Oct 2016
Keegan Kuscus At FNB Smartdevice department
<p>Keegan Kuscus **** to me. he promised to resolve my cracked screen issue. He has still not came back to me and its 3weeks now. this issue is now going for the 2nd month now but Fnb is deducting from my account every month. this is daylight robery. this is what i call bad service</p>
Good Day Mr Tshwaane,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Tshwaane,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)