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1 reviews | Active since Apr 2017

05 Oct 2018, 13:13

Karaglen only 2 teller and one occupied for one and a half hour by 1 client

Karaglen only 2 tellers. This is ridiculous. The spar downstairs came to do their daily banking causing the rest of the clients to wait for 1 1/2 hour to be helped by the single other teller available. We asked before on FNB page on Facebook to get more tellers or at least a bulk teller for the businesses but to no avail. We can not take so long just to do our weekly business banking at this branch

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2018, 15:10
Official

Good Day Ms Anneke Neethling

Thank you for bringing this to our attention.

We acknowledge your complaint.

Your complaint has been routed to the relevant department for further investigation and resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***