DH
Doodah H

1 reviews | Active since Jun 2015

31 Oct 2018, 16:51

Karabo is a champion!

Called FNB 3 times today to get assistance with authorizing a pending payment. The first 2 instances were literally consumed by me being placed on hold and being transferred from one agent to another that could not help me. I called for the last attempt and got through to such a pleasant gentleman Karabo Dikgole. Effortlessly and seamlessly he assisted me and was so warm and friendly over the phone. Thank you so much for your wonderful assistance Karabo!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2018, 09:05
Official

Good Day,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received Karabo Dikgile,

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints Team

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