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ewald E

1 reviews | Active since Nov 2015

05 Aug 2016, 17:02

*** service

<p>Fnb fnb lest start, their service is ****, their approuch to you is ****, every week I complained about they takeing money from my account, and every week fnb promisr to me sir I promise to you we won't take money from your account so yesterday day took money again afther fnb managers promise there life to me, I said the last time on hellopeter if they take money from my account I'm gonna change banks so fnb took money fom my account, 2 day I was at cappitc to change the banks they said Sir u are under depth review so if I are undet depth review how can fnb take money from my account, then I whant the 17.1 paper from fnb, cos **** fnb now, I whant to change banks, or give me one reason why I must stay at fnn, they are ****, they brake promisses, so **** them now, I'm changeing</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2016, 07:53
Official

Thank you for your patience, time and effort taken to voice your concern to our office.

It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.

You will be contacted shortly by one of our service consultants.

We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 986440.

Kind Regards

Complaints Resolution

Celeste Francis

Email address: **********

Tel number: ********** (option one)