AN
Adnaya N

1 reviews | Active since Oct 2018

28 Oct 2018, 15:44

*** Bank

This has to be the worst bank ever. I have made numerous calls to the call center and no one seems to know what they are doing or what is going on. Every month there is something new I have to call them every week. Today I spoke to Lillian (Premier Department) and she was telling something totally different from what I have been told and that my query has not been logged to the authorization department when I eventually asked to be transferred she had the audacity to hang up the phone. I have had it with this bank, all I want is my money then I am out of there. I know they will probably send their stupid automated responses and I will never get a call back from them.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2018, 09:35
Official

Good Day Adnaya

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***