*** bank

I can’t believe I chose this bank. I was holding for 21 minutes on the phone and the lady answered and in few seconds puts never on hold and dropped the phone. Holding 21 minutes for that!

I have given these people my business documents when opening my business account and they excepted everything. Few days down the line they email saying documents are insufficient. They have with them a CIPC document showing the CK No. and entity name. They say they want the other documents showing just the entity name. That documents would they want would charge me R30 to get from CIPC. Question is why is FNB asking for information that is in their disposal just because they want it in a specific format. Last time I check they can confirm with CIPC if the CK no. have a specific entity name.

I’m not gonna deal with these lazy bums