MM
Mogau M

1 reviews | Active since Aug 2019

28 Aug 2019, 14:38

KABELO FROM POLOKWANE BRANCH (Landros mare street)

I just got insulted by FNB consultant named KABELO at Polokwane branch. She called a ticket and closed, then called MINE and we I went there for asssitance the owner of the ticket that she just closed went there as well and I was told to wait while she assist the other lady with my ticket and I asked her nicely to let the next available teller to assist me and she said she doesn’t take orders from me and I must go back to the queue and wait, if she feels like helping me when she’s done she will. She said I can stand there all day for all she cares. And continued to shout at me with the whole people in the branch starring at me

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2019, 15:09
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

Hello Peter Complaints Team 

***