MM
Mogau M
1 reviews | Active since Aug 2019
28 Aug 2019, 14:38
KABELO FROM POLOKWANE BRANCH (Landros mare street)
I just got insulted by FNB consultant named KABELO at Polokwane branch. She called a ticket and closed, then called MINE and we I went there for asssitance the owner of the ticket that she just closed went there as well and I was told to wait while she assist the other lady with my ticket and I asked her nicely to let the next available teller to assist me and she said she doesn’t take orders from me and I must go back to the queue and wait, if she feels like helping me when she’s done she will. She said I can stand there all day for all she cares. And continued to shout at me with the whole people in the branch starring at me
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Replies (1)FNB (First National Bank)'s replyOfficial
28 Aug 2019, 15:09Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply28 Aug 2019, 15:09
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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