Just wont listen
Due to an errant tenant I have become in arrears with my homeloan (which I have serviced for MANY years without fail.) I am making an effort to pay these arrears off as and when I can afford.However I am CONSTANTLY harrassed and threatened with legal action unless (the latest verbal ultimatum) the balance is paid in 60 days which I just cannot afford. What is the logic to add additional legal costs to my bond which will increase my repayments further.
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to Home Loans for investigation and resolution.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to Home Loans for investigation and resolution.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)