Just when I thought it impossible for FNB to become worse, they get worse!

<p>In a review a week back, I explained how poor FNB customer service is, but it gets worse.</p> <p>I requested:</p> <p>1 letter as apology for their month long incompetence</p> <p>1 letter to state my eBucks has been stopped</p> <p>1 letter to indicate how many eBucks I have now</p> <p>When following up I learnt that it will be only 1 letter and that I have not received it yet because it is with a department that checks it for spelling and proper business language.</p> <p>I also enjoyed the person helping me: one sigh per sentence!</p> <p> </p>