SS
Suzanne S

1 reviews | Active since Apr 2013

04 Feb 2016, 10:11

Just want a answer

Look at my application and either approve it or decline it. How long does one have to wait. Get the application sorted or I will cancel and go to another bank. I thought yes lets give FNB a chance - advertising good service so prove it. First it was no 2-3 working days then its 5 days then it Friday then its Tuesday and now I dont have a clue when I will have feedback. Ref no: SI***

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2016, 11:26
Official
Hello Roxydoll,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 862320.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)