BU
Badservice U

1 reviews | Active since Dec 2016

15 Jun 2017, 10:09

Just taking your money as they please

<p> Signed up for unit trust account with FNB (and Ashburton) in May. I set debit order at R1000 per month on the 1st of every month. On 1 June they deduct R1000 twice. I have called and mailed but no one can explain it and my emails ignored. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2017, 10:30
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)