Just Switched and Im NOT Impressed

I opened a cheque account telephonically and went to the Eastgate Branch to collect my card last week.<br> <br> All seemed in order so I provided my emplyer with my new banking details for my salary to be paid into. 3 days later there were still no funds reflecting. i called numerous times (at my expense) and logged numerous online queries and call me back requests. Finally on Wednesday i arranged to leave work early to go into the branch. To my surprise the account was not active as my proof of residence was not scanned in. The consultant said he did not understand how i even got the card if this procedure was not done correctly. This was not My mistake and I have now had to suffer as my salary will now only be paid on the 30th, a whole week later thanks to the mistake by FNB.<br> <br> Now i have been trying to set up my Internet Banking, and this is proving to be the biggest hassle ever, i was told to go to a branch which i did, they couldnt help and i sat on the phone for 30 minutes yesterday (during working hours). Still i do not have Internet banking and am still waiting to be called back to resolve this.<br> <br> Im so dissapointed, i really thought this was the start of hassle free banking.