Just stay away from FNB

Current rating 4/10 - should rather be 0/10. Call centre does not answer the phones, no one will assist you with any queries. Working from home is an excuse to not work at all it seems. Settled my loan in August 2021 we are in November 2021 now and they have just dropped my credit score because according to them it's still due. What a terrible place to do this to someone that is rehabilitating themselves after the pandemic and lockdowns we had. I didn't even take the 3-month break always paid in full. Yet when you just want to speak to someone and not a robot over the phone can't even get that. learned my lesson now. I'll go and sort this out in-store because clearly, that's the only place you can actually speak to someone.