bJ
beverley J

1 reviews | Active since Mar 2009

22 Sept 2017, 15:33

JUST SAY NO

WE ASK FOR CHANGE AT THE DUBE BRANCH FEW TIMES A WEEK. BUT TODAY THE CASHIER HAD AN ATTITUDE AS IF ITS HIS MONEY. TO TOP IT OFF HE GAVE US UGLY CHANGE TORN AND DIRTY PIECES OTHERS SELLOTAPED. THANK YOU AND NO THANK YOU FOR THE CHANGE WE CAN NOT USE. WE HAVE TO JUST BANK IT NOW BECAUSE WE CAN NOT GIVE THAT TO OUR CLIENTS

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2017, 15:52
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)