BZ
Brandon Z
1 reviews | Active since Dec 2018
05 Dec 2019, 10:10
Just *******
On Monday the 02 of December, I attempted a ATM deposit, and the machine ate the money, I went inside the bank waiting approximately 1h and 15 minutes to be assisted, and finally I was helped and the person who was assisting me asked if I would like the mo ey to be paid to the company I was sending it to, and I said no they must pay it to me because I will make another payment hence what I am buying is urgent, and he than asked for my banking details and showed the msg he wrote to the person who will be handling this problem, that the money must be paid to me,
GUESS WHAT THEY PAID THE MONEY TO THE COMPANY I WAS BUYING CAR SPARES FROM LIKE SERIOUSLY, I AM NOT MAD I AM ****ED
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
05 Dec 2019, 11:18Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Dec 2019, 11:18
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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