1 reviews | Active since Mar 2009
Just moving complaints not taki g ownership
After my last complaint I was contacted by someone in the smart device department. I was advised that my request has been sent to the credit department for a decision. I haven't had any further feedback in this regard. It looks like FNB just move complaints and then nothing happens further
Good Day Johan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Johan
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***