Just help me already....

I have been having endless problems and only get a response via this avenue which is really very sad. I only what my R800 refund and I asked to have my cheque account converted to a saving account so that my fnb connect contract can still be active as I ported my humber... Please just help me Celeste private banker is not responding Onele is not responding... The service is really so poor... You clearly don't need cutsomers.