Just gets worse

<p>Logged a complaint yesterday - got a call late afternoon advising that my application will be pushed as urgent today. Today I first receive communication to redo the application online - which tells me there's already a pending application so i cant continue with it - big surprise.</p> <p> </p> <p>Followed by an email from a different individual telling me to wait 8 business hours for a call from the sales department. ie - tomorrow only.</p> <p>So application processed Friday - might receive a call wednesday - and then a further 48 hours wait. This is laughable. I have phoned 4 other FSP's and all confirm application and outcome etc done within 48 hours without delay. This is pathetic</p>