Just get the account activated

I need my business account activated ASAP. Its been way past the needed days and nothing gets done. I phone it at least 4 to 5 times. Your staff have "escalated" this issue for the past 2 weeks and nothing has been done as of yet. I was surprised when calling FNB business that the staff said I need to log a complaint. ref ***. I am getting to a point where i dont see a need to have my business account with FNB. Oh wait I cant create and account with any other bank because my funds are already in the FNB account i cannot access. Please resolve this ASAP. I wont stop calling until this is resolved.