1 reviews | Active since Jan 2015
Just dont get back to you
I am living in Mozambique. bee to South Africa 3 times know was told my cards would work When i tired to draw from ATM i get techinal error. I do not receive cash I get sms notification that money was taken off my account
I send emails i send forms, when i phone i wait 10 minutes then i just get transferred from one department to another No one really helping. just say they will look into it it will take 5 working days. it has been nearly 10 working days and nothing
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)