LI
Lorenzo I

1 reviews | Active since Jul 2015

08 Oct 2015, 11:40

Just another number

I am honestly sick and tired of FNB. Your service is disgusting. I am experiencing endless issues problems with you guys. As a \Private Client"with an allocated banker I feel as if you can stuff your products where the sun don't shine. I had endless problems with you guys. I can list them alphabetically on here. <br> I app**** for new cards sometime ago - received a call and sms that the card is at the branch- get there nothing. Eventually cards arrived and the cards is cancelled. <br> Now I started a new job - contacted my private banker to switch my debit orders. this was requested 3-4 days ago.. guess what? Nothing. Not only will this affect my credit scoring but guess what - should the debit order bounce then they quick to debit the account. I am making a promise I am done with your pathetic service. I will be distributing this report as well... your service sucks. Its pathetic. """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2015, 11:52
Official
Hello Lorenzo87,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.

The reference number is 779022.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)