1 reviews | Active since Sept 2016
Just another NON CONFORMANCE from FNB
FNB send a sms to download app for business use of SLOW LOUNGE - done that app does not have such an option - a waste of time
NOT CUSTOMER FOCUSSED - the other early morning I want to do an immediate (pay and clear) transfer but couldn't - that function is only available from 06h00 in the morning!!! - Wanting to do 3 immediate (Pay and clear) payments to 3 different accounts - phone them - you have to do it one by one and pay each time - I pay and clear ALL my payments in ABSA with one pay and clear charge (as it is linked to the amounts) with only ONE CLIC****
2 years now in business and ONLY FOR 2/24 months I did not experience any problem with FNB - not worthwhile
Good Day Mr. Soysere
Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Digital Banking App Technical Team for investigation and feedback to yourself.
Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.
Thank you again
Kind Regards
FNB Hello Peter Desk
Rahim Salamaan
Hello Peter Service Recovery Consultant
***
Good Day Mr. Soysere
Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Digital Banking App Technical Team for investigation and feedback to yourself.
Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.
Thank you again
Kind Regards
FNB Hello Peter Desk
Rahim Salamaan
Hello Peter Service Recovery Consultant
***