DV
Danie V

1 reviews | Active since Apr 2014

20 Jun 2017, 14:38

JUST ANOTHER EXCELLENT FNB EXPERIENCE!

<p>ORDER NR. FNB ********** 3DDE</p> <p>I would like to take this opportunity to thank all involved regarding the above order.</p> <p>I literally did the application online - which took me 60 seconds, it was immediately confirmed and I was notified of a delivery date, which was the next day!</p> <p>I received my phone about an hour ago!</p> <p>I am frankly not used to this type of excellent service, and all I can say is:</p> <p>Thank you and keep up the good work!</p> <p>It makes me proud to be a FNB customer and I gladly tell everybody who cares to listen.</p> <p>Kind regards,</p> <p>Willemien Van Vuuren<br /> ********** 353</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2017, 15:57
Official

Good Day,

Thank you for taking my call earlier.

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Complaints Resolution

Naomi Petersen

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