dC
divine C

1 reviews | Active since Mar 2018

17 Jun 2018, 10:40

Just activate my account already

Its the 3rd day im trying to acess my money and i keep getting this message "You cannot transact from this card/account as it is inactive or there are insufficient funds available in this account. " Enough money in the account, card active, daily limits not exceeded FNB makes me look like a fool I need to get medication for my child and get supplies for my business My whole world has stopped because of this

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2018, 09:41
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Credit Card for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)