1 reviews | Active since Oct 2016

20 Sept 2018, 16:05

Judgement on name and no resolution

Hi, I recently saw I have a judgement on my name from FNB in 2015, I contacted FNB in 2015 and they removed the judgement as it was a mistake, about a week ago I had a compuscan report done on my profile and they found a judgement is still on my name on one of the bureaus, I lodged a dispute with the bureau and they said that they could not remove the judgement because the account is with an attorney called Hammon Pole.

I am confused because I thought this was resolved in 2015 regarding my cheque account. Now its effecting my profile badly.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2018, 09:00
Official

Good day Michael James Theron,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)