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nonzum N

1 reviews | Active since Feb 2017

09 Feb 2017, 10:14

Judgement after settling the account 7months ago. FNB is out to ruin me.

<p>Good Morning Peter, </p> <p> </p> <p>I had a n account with FNB a cheque account and revolving account. I have written to yu before, I write again with such shock at how FNB has ruined my credit record. I had issues with them which I ended up settling finally in July, they were reluctant to give me settlement letter after I insisted I then recieved it. Today I am shocked to learn that they have not cleared that account with the attorneys, 7 months later (1st account)</p> <p>Today I called the attorneys to check my credit balance which I have made payment arrangements for....only to learned that (2nd account) which I owe 19k and paid R500 towards it already and had made R1000k monthly payments to be debited from my account.</p> <p>my issue is with the 1st account that I have worked so hard to pay off and FNB is fighting me with all their might to ruin my name. I cannot do anything because they told me that if I totally close my account with them I can never be able to do any business with them and currently I have a bond with them. I need your help in resolving this matter FNB is making my life hell I am too young to die of stress.</p> <p> </p> <p>I have beeen holdign on the liine at Hammond attorneys fo a consultant to give me the number for their clinet (FNB) and now they dropped my calls when i try again.</p> <p> </p> <p>I am very soooo stressed please help me Peter.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Feb 2017, 10:44
Official

Good day Ms. nonzuzo-mchunu-1

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***