IG
Ilna G
1 reviews | Active since Aug 2019
31 Aug 2019, 10:02
Jolly poor show
OMW. FNB took away a perfectly functional and good small branch at Kleinmond. They replaced it with 2 ATMs. They are OFTEN off line. Kleinmond has not had ATM service for the past 10 days. Businesses in particular suffer, as they sit with growing amounts of cash, which is not safe for them. They have to travel to Herm**** to bank their money. I just do my personal banking, but I have learnty to keep it to a minimum. Here are also numerous elderly people. It is now the end of the month. Jolly bad show, I think!
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Replies (1)FNB (First National Bank)'s replyOfficial
31 Aug 2019, 12:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply31 Aug 2019, 12:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
