John Volmink is useless, do not deal with him if you use FNB

I had a customer make a mistake and thought they were ****med and the day after they placed their order they contacted their bank about it and they froze my account. The customer realized it was a legitimate business once they received their order three days later. She then apologized and retracted it and did all the required paperwork including an affidavit.

I have been dealing with a guy by the name of John Volmink from investigations in FNB. He does not reply to any of my emails and it has now been 2 months and my funds are still on hold. He does not even have the decency to respond to any of my emails.

I have been a very happy customer with FNB for over 10 years and I am now moving over to standardbank. Because I have been treated like a ******** for something that did not happen.

I have not had access to my business account for a month now and cannot access my funds. Fourtionatly it happened to my smaller account so I could still operate through my other business account.

If I only had that business account with my fund in it, FNB themselves would have put me out of business.

They have now shown me it is too risky to rely on them for business banking