JOB SA vs FNB

We have been de*****ed by people that had hacked our server, that had lead to the wrongful payment of R1'906'037.45 that was paid into and ********** account. FNB had flagged the account as an ********** account 3 days later, still they have not stop the transaction, they have only paid back R511'162.14. On our request on what happened to the R1'394'875.31 they do not answer us. This is now nearly 3 months and we have written letter on letter to Mr, Gary Keppler that he does not answer me, i have ask them why it is so difficult to give us feedback. Not even the ***** Department come back with answers to us. We have heard from an reliable source that one of their employees where involve and when we ask them about that they have neither admit nor deny it.

We have to close shop doors in the meanwhile, due to the fact that we can not pay our suppliers and now we also facing loosing an contract due to their incompetency to provide us with straight answers. This to me is heartsore due to the fact that have been an client of them for the past 20 years. I don't know what to do.