1 reviews | Active since Dec 2014
Jeopardizing my future home
I app**** for smart home loan backed by our pension fung mgf what an awful experience Been declined twice been told me only 60% overtime taken into account data capturers not entering correct values for affordability jeopardizing my future and life saying I have cons*****s I have submitted paid up letters requested by them only to find out later the same same result no one can advise on how to get an approval just a mere decline letter and thats it
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day arkhan19,
Thank you for your posting and bringing this to our attention.
I am disappointed to hear that your complaint had not been resolved. I have escalated your comments to a FNB Home Loans manager and have requested that they be in contact with you.
Please accept my apologies for the treatment and inconvenience you are experiencing.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
.
Good day arkhan19,
Thank you for your posting and bringing this to our attention.
I am disappointed to hear that your complaint had not been resolved. I have escalated your comments to a FNB Home Loans manager and have requested that they be in contact with you.
Please accept my apologies for the treatment and inconvenience you are experiencing.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
.
