hB
hannes B

1 reviews | Active since Jan 2014

12 Mar 2015, 09:36

Jane Mokgwatjane super service at FNB MenlynSquare

This week i had a complicated issue with my FNB Account that i could not get resolved over the phone. After about 20 frustrating calls to various departments within the FNB call-centre i eventually decided to go to the FNB Menlyn Square branch to see if a they would be able to assist me. <br> <br> Jane Mokgwatjane helped me process my application quickly without issues. She was very professional and kept the communication lines open the whole way.<br> <br> Thank you Jane and FNB Menlyn Square for excellent service with a smile, and professional knowledge of your systems. <br> <br> Kind Regards

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Mar 2015, 10:06
Official
Hello babbel77,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)