Jacques Celliers, FNB CEO - PAY ATTENTION TO CLIENTS, THEY ARE HUMAN TOO!

Dear Jacques Celliers, CEO Fnb Bank,

It is with disappointment and frustration that I write directly to you.

I am employed as a pilot with South African Airways. The Company/ BRP’s/ DPE have withheld salary and allowances due to me, since April 2020. They refuse to retrench me as per the SAAPA strike demands.

The personal banker assigned to me, Darren Royine ***)(***), claims he is unable to assist me with debt consolidation. He gave me a number to contact number for ongoing credit risk management ***). When attempting to speak to a human, I was shunted from pillar to post by the impersonal automated system.

All I would like to do, is speak to a human being with regards to the best, and most affordable way, for me, to consolidate my debt with FNB.

The treatment by the bank has left a bitter taste in my mouth, and this makes me wonder where your loyalties lie.

As a 55 year old Christian, Caucasian, Hetero***ual Male Pilot in South Africa during a global “pandemic” it is extremely difficult to find another job, in any sector. This especially when the Company will not release me and comply with LRA requirements.

I am contactable at *** or ***

Your attention to this matter is appreciated.

Kind Regards,

Greg Smith