RP
Rienie P

1 reviews | Active since Aug 2017

22 Aug 2017, 13:53

Its the 3rd time i dont get the correct change

I work with clients myself and I know its not easy but if you don't want to work with clients then don't! there is no need for a bad attitude and every time I want change they don't have change, let me ask you like this? if youre a bank you need change that's it! then this Ronnie guy who helped me with the change gave me the change they've got but did me in with R100.00? this bank really need to do soe changes

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2017, 14:27
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

RP
Rienie P's update22 Aug 2017, 15:49
Reviewer Update
Good day. I got a reply beck thanks for the help everything is sorted