LC
LIZ C
1 reviews | Active since Jul 2012
06 Feb 2019, 10:57
ITS NOW OR NEVER - I HAVE 8 ACCOUNT WITH YOU AND THIS IS THE TREATMENT?????
DEAR FNB THIS IS NOW MY SECOND REQUEST FOR MY REPLACEMENT CREDIT CARD FNB CANCELLED ON 15 DECEMBER 2018 DUE TO ***** ON MY CARD. I WAS TOLD 5 – 7 WORKING DAYS WELL WE ARE NOW ON DAY 34 WORKING DAYS!!! HOW DARE YOU CHARGE SERVICE CHARGES WHEN THERE IS NO SERVICE YET I AM BEING BILLED FOR HAVING A CREDIT CARD AND YOU HAVE FAILED TO DELIVER – THINK YOU NEED TO REIMBURSE THE SERVICES CHARGES ON THIS ACCOUNT FROM THE TIME YOU CANCELLED IT TO WHEN I DO GET ONE.
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FNB (First National Bank)'s replyOfficial
06 Feb 2019, 12:12Good Day Liz
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply06 Feb 2019, 12:12
Official
Good Day Liz
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***