It’s not the ticket number that matters it’s who you know

What terrible service! I’m writing this while waiting at the FNB branch in Queensburgh. So we got here at 1:17 and got our ticket, it’s 1:45pm and people who arrived after us are being assisted, it doesn’t matter the ticket number but if you know the people who work here you will get helped if you don’t well too bad buddy you have to wait and pray for the best. The floaters just help random people not those who have been waiting for help patiently.