KM
KEITUMETSE M

1 reviews | Active since Nov 2014

22 Jun 2016, 10:09

its is time to part ways with FNB

<p>it is time to part ways with this **** bank i have been with them all this time for so long only to get this **** service from the debit orde disput department , i have been sending them request after request to assist me , each time i am told to call the next day or call back after a week or so , it is just amaizing how we have such **** services for our onw money and it is so irriating</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2016, 12:51
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 946189.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2016, 13:07
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking my call earlier, as discussed we're already liaising with our Disputes Department as well as the Contact centre to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 946172.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)