1 reviews | Active since Apr 2018
Its impossible to get through the FNB call centre
I have been trying to call the call centre to reverse a debit order for 3 days now i had to hold for more than 45 min each time how long does it take for the calls to be answered and I still haven't talked to anyone . I have lost 3 hours of my time trying to talk to someone
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***