JR
Justin R
1 reviews | Active since Jul 2011
02 Oct 2019, 11:40
Its hard to contact anyone.
Pathetic support.
The waiting line in calls is absolutely pathetic and after 20 mins I gave up. Im still waiting for a response from Secure chat.
The outrage against FNB is apparent in its star rating on Hello Peter. They earnt it.
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Replies (2)0
Replies (2)JR
Justin R's updateReviewer Update
02 Oct 2019, 11:56All our Bankers are currently occupied. You are number 1080 in the queue.
JR
Justin R's update02 Oct 2019, 11:56
Reviewer Update
All our Bankers are currently occupied. You are number 1080 in the queue.
FNB (First National Bank)'s replyOfficial
02 Oct 2019, 12:22Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply02 Oct 2019, 12:22
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Hello Peter Complaints Team
***
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