Its FNB's money, not the clients

Recently opened a business account wiith FNB Business Banking. I was able to transact on this account until I received a reasonable request from Business Banking for missing information (pages). There were indeed no missing pages, just an issue with page numbering spaces. As it was a quick answer, I rep**** the same day. Without my knowledge, the account was restricted the same day. Since 12 March 2026, I have been unable to transact or earn any interest on the transaction. I followed up, but it will take 1 - 3 working days. We are at day 6 for page numbering. I filed a complaint, and you received an AI answer. Nothing happens. No one follows up. No one comes back to you. For all purposes its their money, I can't even take it out, which I plan to do after this dreadful experience. For any prospective FNB clients or existing clients, please heed this warning. They will unilaterally restrict your account without notice and without motivation to fix it. Happy to share the details with anyone. Will do so with all my clients and refrain from using FNB. Imagine your business being without transaction functionality for 8 days because they cant review a document.