AB
Adam B

1 reviews | Active since Jan 2014

03 Oct 2017, 18:04

#ITEM UNPAID NO FUNDS

I have called in once before and asked that my FNB Cheque account is set that it CAN NOT go into a minus (overdraught if you call it that) - as I am getting charger unnecessarily when a transaction goes through late or I don't have funds in the account at the time of the transaction!

I want this rectified ASAP - R100 was recently deducted due to funds that went off before I can deposit money into the account. This is unacceptable!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2017, 10:13
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)