1 reviews | Active since Mar 2018
#ITEM PAID NO1 FUNDS
FNB RIPPING CLIENTS OFF WITH #ITEM PAID NO1 FUNDS" CHARGES you guys took R110 in my account no one from FNB give me a better explanation on the amount that was taken form my account . from my understanding a bank must take certain amount if a debt order bounce so you guys to money and your consultants are telling me that the money that was taken is for helping me because I did'nt have enough cash in my account. I dont remember having that agreement with FNB.
Good day Tshepo Mathiba,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Tshepo Mathiba,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)