ITEM PAID NO FUNDS **** - **************** - Crazy FNB Bank Charges and ***** 'Reserve Payment' System + Unauthorised Overdraft !!

FNB, it seems you added a weird overdraft system to my account which now allows you to take payments for purchases after many days (not in real time), then charge huge penalty fees because the fund’s aren’t available (but you still ‘honor’ the payment).

How about ‘honoring’ your clients for a change?

After all it’s our money that keeps you going.

Without our money there is no FNB.

How about banking the correct, traditional way; i.e. if there is no money, any attempted payment from it will be declined (NOT ‘honored’ and then you give us huge bank charges).

In the past 40 days you have taken R 2,175.00 in charges for this from my account. This to me feels like an amazing money-making **** for FNB and it’s certainly feeling like ****************.

Your reserved payment system mans you aren’t taking funds in real-time. (like banks should and mostly do).

So when you finally do take the payment, if the account has no money left (balance zero +/-) then you put the account into arrears and charge huge penalty fees.

I don’t want this ‘overdraft’ system that benefits only you.

As said, if there is no money in my account, any attempted payment from it must simply be declined (NOT ‘honored’ and then you give us huge bank charges).

Details:

02 Nov 22 #ITEM PAID NO FUNDS 3 ITEMS 03 Nov 22 #ITEM PAID NO FUNDS 3 ITEMS 04 Nov 22 #ITEM PAID NO FUNDS 3 ITEMS 05 Nov 22 #ITEM PAID NO FUNDS 2 ITEMS 07 Dec 22 #ITEM PAID NO FUNDS 9 ITEMS ON 22/12/06 06 Dec 22 #ITEM PAID NO FUNDS 2 ITEMS ON 22/12/05

22 times. Total Charges -R2,175.00

I would like an apology and full refund please.

And I will look at the other banks now and maybe move to them.

I would think many of customers feel the same.