LM
Lerato M

1 reviews | Active since Mar 2021

19 Mar 2021, 07:14

Item Paid no Funds

Fnb is *****ing from customers with this Item Paid No Funds. What is even suspiciousis the dates of these transactions. It say the items paid are on the 21/03 yet as I am writing this it's 19/03. Further to this I have an overdraft facility of R400 to incur such expenses or debit orders and there is insurance of which I pay to Fnb to cover me if the overdraft is way past than the amount set.

Now with all the protections in place, fnb still deducts money from my account. They deducted an amount of R200 yesterday and I decided to put in money into my account to make it balanced and I woke up this morning and another R150 was deducted.

I have always been happy with Fnb never thought of moving to another bank but I can no longer stand this as it also happened to my business account of which I will be ending my relationship with fnb for both accounts.

0
Replies (1)
LM
Lerato M's update20 Mar 2021, 10:38
Reviewer Update
I am very pleased with the way this matter was resolved. It was done swiftly and professionally. Gives me back the confidence that I am with the right bank.

Thank you.