1 reviews | Active since Aug 2019
#ITEM PAID NO FUNDS 4 ITEMS ON 21/01/ 4 ITEMS ON 21/01/26 0.00 -500.00
I wrote to you about 2 months ago about the bank charges that Im getting with regards to paid items with no funds on my account. This started when I changed to this Premier Cheque Account. I am being charged because the FNB clients do not present their speedpoint transactions on time to the bank. I thought the reason for moving the transactions to pending on the online banking is to serve the purpose of using those funds when the speed points are eventually presented.
When l make a purchase, the funds are moved as a pending transaction and l can longer access the funds because l have used them. But come month end l find out that when the speed points are finally presented, the funds are not enough to cover the purchases l made. Can FNB please explain to me why I should be charged for the timing differences. In december alone, I paid over R900.00 in bank charges alone and this month already, I am at R500 before they charge me their normal monthly bank charge of over R 200.
If this is not resolved, they must downgrade my account back to the normal gold cheque account or if its not possible, I would rather look for another financial institute with better ways of doing things. I cant be paying over R 900 per month in bank charges. Thats a big chunk of my salary.
The bank should also activate notifications every time a fee is charged on my account just like when you do a transaction above R 100.00.
The 4 items paid no funds was revised to 3 funds paid no funds. Please explain to me exactly which items were paid with no funds on the 21 st of Jan 2021. Also could you please down grade my account to the normal gold cheque account? The problems only started when I moved to the Premier cheque account.
I moved to the premier cheque account hoping that I will have more benefits but it became worse. I think all bank charges should clearly indicate to which transaction they relate to. This month I will have to pay R 1,160.00 just in bank charges. I dont think I can afford to bank with FBN anymore, its too expensive for me.
The 4 items paid no funds was revised to 3 funds paid no funds. Please explain to me exactly which items were paid with no funds on the 21 st of Jan 2021. Also could you please down grade my account to the normal gold cheque account? The problems only started when I moved to the Premier cheque account.
I moved to the premier cheque account hoping that I will have more benefits but it became worse. I think all bank charges should clearly indicate to which transaction they relate to. This month I will have to pay R 1,160.00 just in bank charges. I dont think I can afford to bank with FBN anymore, its too expensive for me.