FM
Faith M
1 reviews | Active since Oct 2013
08 Oct 2019, 07:26
#ITEM PAID NO FUNDS 3 ITEMS ON 19/10/
I had a specific amount of funds in my cheque account only to find that R225.00 has been debited for a "Pmt Honfee" or "3 ITEMS ON 19/10/05", I am totally confused cause how can money be deducted from my account for a future date which I didn't agree to and there is no company name on the description of the transaction. Please assist with the reversal of my funds.
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Replies (2)
FNB (First National Bank)'s replyOfficial
08 Oct 2019, 11:13Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply08 Oct 2019, 11:13
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FM
Faith M's updateReviewer Update
09 Oct 2019, 07:16Hi
I still haven't received any feedback regarding this query. I got a call yesterday but it seems as though there were network issues as I could hear the consultant, but she couldn't hear me. I just need to understand which company this transaction is for as I don't know anything about " 3 ITEMS ON 19/10/05"
I still haven't received any feedback regarding this query. I got a call yesterday but it seems as though there were network issues as I could hear the consultant, but she couldn't hear me. I just need to understand which company this transaction is for as I don't know anything about " 3 ITEMS ON 19/10/05"
FM
Faith M's update09 Oct 2019, 07:16
Reviewer Update
Hi
I still haven't received any feedback regarding this query. I got a call yesterday but it seems as though there were network issues as I could hear the consultant, but she couldn't hear me. I just need to understand which company this transaction is for as I don't know anything about " 3 ITEMS ON 19/10/05"
I still haven't received any feedback regarding this query. I got a call yesterday but it seems as though there were network issues as I could hear the consultant, but she couldn't hear me. I just need to understand which company this transaction is for as I don't know anything about " 3 ITEMS ON 19/10/05"